Double Huit complies with the new data protection legislation (RGPD).
When you use our app, website and related services, we collect and process certain data. This privacy policy tells you what information Double Huit collects, how we collect it, for what purpose and the rights you have regarding your personal data.
What information is collected and why?
Double Huit is the entity responsible for processing your personal data.
The list of personal data and the reasons why we collect this information are explained below:
Cookies
A cookie is a data file stored on your device (computer, smartphone, tablet) in the web browser, when you visit certain web pages.
Double Huit uses these technologies to optimize the site’s performance and user-friendliness, with the aim of improving your browsing experience and, more generally, enhancing the services we offer you.
You have a number of options for refusing the use of cookies.
Visit the websites of the various browsers to learn how to block the storage of cookies.
Some features or parts of the site may not be functional if you disable cookies.
More information on the CNIL website [https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs]
Cookie retention period: 13 months
Newsletters and information emails:
Data collected: surname*, first name*, email address*, country of residence*, zip code, IP address.
Fields marked with an asterisk (*) are mandatory.
This data is used to share with you information on the weather and road traffic in Reunion, promotional offers, the launch of competitions, tourism news and events not to be missed.
Retention period: Double Huit retains data as long as the person concerned does not unsubscribe (via the unsubscribe link integrated into newsletters). However, in the case of a person who has not opened any newsletter for more than one year, Double Huit may decide to remove the person from the mailing list.
Contact form:
Data collected: name*, email*, message subject, message*, choice of message recipient*, IP address, telephone number.
Fields marked with an asterisk (*) are mandatory.
The data collected when you contact our services via the website enables us to respond to your needs. This data is not used for any purpose other than to provide you with a response.
CMS retention period: 18 months
Account creation form
Data collected: surname*, first name*, email*, automatic IP address, pseudonym.
Fields marked with an asterisk (*) are mandatory.
This information can be used to :
Save your favorites / desires
Connect to the application
To be contacted by us, in the context of a competition for example.
Retention period: As long as you wish to keep your account.
Online payment and pricing terms and conditions
Your bank details are encrypted and non-accessible. We do not store this information.
When certain information is mandatory in order to access specific functionalities of the Site, this mandatory nature is indicated at the time of data entry. If you refuse to provide mandatory information, you may not be able to access certain services, features or sections of the Site.
The Direct Réunion application offers a paid version called « Premium ».
The « Premium » version consists of a monthly subscription, automatically renewable each month, for an amount explicitly displayed on the store of your choice. DOUBLE HUIT reserves the right to modify the subscription amount at any time.
Users can cancel this subscription at any time.
Data storage and security
Double Huit undertakes to take all necessary and reasonable measures to protect your data. The Site implements organizational, software, legal, technical and physical measures to ensure the confidentiality and security of your personal data.
Subcontractors
Subcontractors are also required to comply with all RGPD obligations, in particular to guarantee optimal data protection.
Access to and distribution of information
Double Huit does not intend to make any financial profit from the data collected.
Access to your personal data is strictly limited to Double Huit’s intended and authorized uses. However, the data collected may be communicated to subcontractors contractually entrusted with the performance of tasks necessary for the proper functioning of the site and its services, as well as for the proper management of the relationship with you. It is specified that, in the context of the performance of their services, subcontractors have only limited access to your data and are under a contractual obligation to use it in accordance with the provisions of the applicable legislation on the protection of personal data.
Your information may be consulted, if necessary, to comply with our legal obligations; for example, to respond to a legal decision or other procedural act taken by the competent authorities.
In accordance with legal and regulatory provisions, you have the right to access, oppose, rectify, limit and delete data concerning you.
Any request relating to the exercise of your rights must be made by email to [contact@directreunion.com]
To find out more about your rights, visit the CNIL website.
Contact
To obtain information on the processing of personal data or to exercise your rights regarding your personal data, please contact Double Huit:
By email: contact@directreunion.com
By post: 25 rue Jacques Duclos, Dos d’Ane, 97419 La Possession, France
Or by contacting the manager, Eric Pélerin, by phone: 0692 18 44 32
All requests must include as much information as possible so that they can be processed as quickly as possible, with a maximum delay of 1 month.
Right to lodge a complaint with the CNIL
Customers, partners and prospects concerned by the processing of their personal data are informed of their right to lodge a complaint with a supervisory authority, namely the Cnil, if they consider that the processing of personal data concerning them does not comply with European data protection regulations, at the following address:
Cnil – Service des plaintes
3 Place de Fontenoy- TSA 80715 – 75334 PARIS CEDEX 07
Tel: 01 53 73 22 22
For more general information on personal data protection, please visit the Cnil website at www.cnil.fr [http://www.cnil.fr/]